Jack Tsai

Senior Technical Support Analyst

Jack Tsai is a Senior Technical Support Analyst for DDC. Leveraging years of experience in technical analysis, troubleshooting, and implementation, Jack helps to build custom email-driven HTML, compose technical documentation and guides, and deliver trainings for DDC’s clients and employees. Jack is the team lead on DDC’s technical support team, working closely with the director to continuously develop innovative solutions and ensure client satisfaction.