Employee of the Quarter Spotlight: Teauna Thompson

October 29, 2018

The final quarter of 2018 has begun and fall is officially here and you know what that means: DDC’s got a new Employee of the Quarter. We are excited to announce our honoree for the Q3-2018 Ken Deggs Employee of the Quarter recipient is Teauna Thompson. Teauna joined DDC in May 2017 as our Junior IT Specialist and since day one, she has been steadfast in working hard to keep our efforts secure and running smoothly. With a large enterprise-wide project for Teauna to manage this past quarter, this award is well deserved!

Check out our interview and learn a little bit more about our newest award-winner below.

Fall has officially arrived. What’s your favorite thing about Fall?

First off, fall time means FOOTBALL (Go Cowboys!). Enjoying a football game, going apple picking, carving pumpkins, drinking pumpkin spice lattes from Starbucks. Other than that, just trying to stay warm.

Walk us through a day in the life of an IT Specialist at DDC.

Once I get in the office, I always check if there are people already waiting on me from early morning issues. If not, I will reply to emails and handle the crucial issues of the morning first.  Once I’ve made those critical morning checks, I will look at my to-do list to prioritize and complete them one by one.

Halloween is right around the corner. What was your favorite Halloween costume you ever had?

My favorite costume I ever had was when I was Little Red Riding Hood.

What is one thing you learned in your first job that you can still use today at DDC?

My first job was an internship and that is where I learned a lot of how to do my job now so really that job molded me to be the best IT Specialist I can be here. It was a great job.

The technology world can be a dangerous place now with viruses, etc. What advice would you give to someone to ensure their cyber-security?

I would say take security trainings when they are offered, they really teach you a lot. Lock your computer when you leave it, make sure your passwords are complex and don’t store them in your browser (use a password management tool). The biggest thing to ensure security is to not click on links or download attachments from emails that seem off to you. If you have to second guess about if the email is legit or if you are not expecting it or know who the person sending it is, ask I.T. first.

What is one misconception about the IT profession? 

Most people think we have some sort of special powers and know everything about all technology but in actuality, problem solving, researching, and trial and error are our best friends.

Technology is always changing. How do you stay on top of all the new technology and security features that are on the market?

Knowledge is key! Don’t ever stop learning! Take classes, read a book about a topic you want to know more about, get certifications, and most importantly find someone you trust who has been in your field for a while and pick their brain.

What is the most important lesson you’ve learned while at DDC?

Having a relationship with your coworkers that is more than just fixing their I.T. problems goes a long way. Asking how their day is going, how their weekend was, and just truly caring about them as more than just another end user builds bonds.

The Ken Deggs Employee of the Quarter Award honors DDC employees who go above and beyond to ensure the success of our clients, and our company. Named after longtime friend and colleague Ken Deggs whose character and work ethic exemplified excellence, the award provides donations to the Ken Deggs family while honoring his proud legacy.


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