Employee of the Quarter Spotlight – Kayla Smith

September 2, 2020

Check out our interview and learn a bit more about Kayla below!

Congratulations! Let’s start with a little introduction to your role here at DDC. How would you describe your position?

I would describe my position here at DDC as very multifaceted. Sometimes it can feel pretty fluid as I move and help wherever I am needed, which could include assisting with HR projects or lending a hand at the front desk. Then on the flip side, it can be very routine and chaotic when it comes to my PAC Services duties. Those could involve processing and tracking transactions as well as check printing. Luckily, I like the chaos, and I think I manage it well.

Everybody has a morning routine. What are the first things you do when you arrive at the office in the morning?

Well with quarantine changing our lives, it has been a little hard to maintain a sense of routine. But on the days I do go into the office, one part of my morning does stay the same and that is to grab some tea, fill up my water bottle and to write out my day on a sticky note. I find the entire routine calming, and really helps to start my day on a good note.

What does a typical workday look like for you?

A typical workday hmm… so after I’ve planned my day on my sticky note, I usually go straight into following up on any emails from the morning and/or the day before. Then I begin organizing my checks and preparing the printing process. Since the quarantine, I have had a much more consistent flow and volume of checks coming in, so that task primarily runs my day. But, if we were to go back in time to February, I would also have mail to distribute, supplies to put away and a front desk to cover.

How do you relax after a hard day of work?

I relax after work with movies! Me and my boyfriend are big movie/show buffs; our favorites are Sci-Fi’s. If I can have a good Sci-Fi after work, I am in my happy place.

What is the most important lesson you’ve learned while at DDC?

The most important lesson I have learned at DDC would be patience. There have been plenty times where I let my mistakes get the best of me, but being in a place like DDC, with people like those that we have, I was able to learn to pace myself, hone in on my skills and let my mistakes be my lessons.

What skill outside of your work at DDC would you like to master?

Outside of my work at DDC, I would like to master my writing. I really enjoy writing stories in my free time, specifically plays. My biggest problem is that I do not ever finish them.

On a Sunday afternoon, where would we find you?

On a Sunday afternoon you can usually find me doing some type of preparation for the upcoming week. Whether that be grocery shopping, washing clothes, cleaning up, or maybe even lounging around the house, soaking up that last bit of the weekend. Either way, it is usually some kind of prep work.

What motivates you?

My biggest motivation would have to be thought or mindset that we all have a purpose. That mindset encourages me to believe that everything has a reason, and every person has a path. Because of that mindset, I see inspiration to preserver everywhere, especially when things look bad or like they do not make sense. It motivates me to never give up, because you never really know where finish line is, you just have to trust you are running the right race…for you.

What has been your favorite memory at DDC thus far?

My favorite memory at DDC would have to every holiday party that I have been able to be apart of thus far. Each party has had great food, and greater laughs. It is always sooo cool to see everyone get loose and outside of their comfort zones and just be free and fun.

DC is full of tourist attractions. What’s your favorite place to take visitors in the city?

My favorite place to take visitors would have to be Georgetown. It’s a great place to shop (and window shop lol). I especially love any excuse to go to Georgetown Cupcakes, so that is also a plus.

The Ken Deggs Employee of the Quarter Award honors DDC employees who go above and beyond to ensure the success of our clients, and our company. Named after longtime friend and colleague Ken Deggs whose character and work ethic exemplified excellence, the award provides donations to the Ken Deggs family while honoring his proud legacy.


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